Hemel Hempstead 01442 817 639
IT Support > Overview
Flexible packages to meet your business needs
Our flexible range of IT Support packages give you the ability
to design a service that meets your requirements.
From a monthly package that's like having your own
IT dept to PAYG options where you don't pay when your IT is working.
Fixed Cost Monthly Contract
- Fixed monthly cost
- Fast response within 15 minutes
- Automatic System Optimisation
- Pro-active 24x7 System Monitoring
- Unlimited Remote & On-Site Support
- Direct access to friendly IT Support specialists
- Jargon free telephone technical support
- Agreed SLA on support requests
- Guaranteed more stable and reliable IT
IT Assurance
- Low cost pro-active management
- Pro-active monitoring 24x7
- Critical Microsoft updates applied
- Pc and Server weekly clean-ups and checks
- Daily checking of server backups
- PAYG Remote & On-Site Support
- Fast response within 30 minutes
- Jargon free PAYG support
- Guaranteed more stable and reliable IT
Pay as You Go Support
- Only pay when you have an IT problem
- Pay nothing when your IT works
- Fast response within 30 minutes
- No fixed monthly or annual Fees
- Remote & On-Site Support
- Jargon free technical expertise
- 15 minute billing instead of typically hourly
- Pre bought support credits do not expire