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IT Support > Fixed Monthly Support

Fixed Cost Monthly Contract

  • Highly competitive rates with a fixed monthly cost
  • Fast response within 15 minutes for urgent issues
  • Automatic System Optimisation for your network
  • Pro-active 24x7 System Monitoring
  • Unlimited Remote & On-Site Support
  • Direct access to friendly IT Support specialists
  • Jargon free telephone technical support
  • Agreed SLA on support requests
  • Guaranteed more stable and reliable IT
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Guaranteed Response Times

With access to our IT Support specialists within 15
minutes and 90% of issues resolved remotely
you have access to the IT expertise you need
when you need it.

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Get the ideal IT support package for your business

With Hexagon IT's Support Services, you choose the level of IT support your company needs. You have a choice of affordable fixed cost plans to meet the needs of your business, and we guarantee you won't be disappointed.

Customers who take advantage of our contract IT Support Service receive unlimited remote and onsite support ensuring prompt resolution of their technical issues for a fixed monthly fee. Leaving them to focus on their business.

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See what some of our customers say about us

“Hexagon it have supported our systems as we have grown our business. IT is the backbone of our business and Hexagon understand that. They offer an experienced, professional service whilst maintaining a friendly personal approach. We talk to people we know rather than log tickets and they are always willing to go the extra mile when issues occur to keep our IT systems supporting our customers.”
Simon Young, Director IM Solutions

“We have over 900 properties and our landlords require information 24/7 as many are expats on assignment. We have a support company that proactively manages our IT, alerting when things may go wrong and responding fast when the unexpected occurs. Hexagon IT support our 40 PC’s, 3 servers and web portal with great diligence which befits a service that is vital to our success”.
Director, Rushbrook & Rathbone

“May I just complement Hexagon IT on our recent transfer from Panda AV to AVG Business. May I take this opportunity to thank Hexagon IT and in particular XXXXX for her ultra-professional attitude throughout the transfer. It is fair to say that she was cool, calm, collected, polite, and informative throughout and nothing was ever too much trouble. She kept me aware of every stage and what actions were just about to take place which in turn allowed me to advise staff”.
IT Manager, Cakehead